The overall process was great. Really enjoyed the quick turn around on issues and excellent follow-up.
Contributed by Marta & Frank
Sunday May 18, 2008
- Was our knowledge helpful? Yes
- Were we punctual and responsive? Yes
- Did we go “above and beyond” to help you? Yes
- Did we help make the process easier for you? Yes
- Did we save you money? N/A
- Will you refer your family and friends to us? Yes
- What do you recommend we do to improve our service?
- We we’re very satisfied with the whole process. Nothing comes to mind at the moment.
- What part of the process was most frustrating?
- Nothing from the realtor side of the process. Its always a challenge working with the VA.
- How could we have made the process easier for you?
- It was excellent.
Please elaborate on your experience with us:
Overall an outstanding experience. Paul kept us on track and provided great email updates and followed up by phone calls when necessary. He is very responsive and great to work with.